Legal Information and Guidelines
Welcome to Ibrahim Solutions. This page contains our legal notice, privacy policy, data protection declaration, terms and conditions, and cookie policy. We are committed to transparency and protecting your rights.
For inquiries, please contact us at:
Email: [email protected]
Phone: +92 320 2746070
Imprint
Service Provider:
Ibrahim6944 (operating under Ibrahim Solutions)
Contact Person:
Muhammad Ibrahim
Phone: +92 320 2746070
Email: [email protected]
Website: ibrahimsolutions.com
Address: Online services – No physical office address
Disclaimer:
Ibrahim Solutions is a sole proprietorship that provides international online freelance services, with a particular focus on German clients.
Privacy Policy
Effective Date: November 2024
Information Collected:
Personal Data: Name, email address, phone number, and project details.
Usage Data: IP address, browser type, time zone, and details about website interactions.
Purpose of Data Collection:
To provide and improve services.
For communication and project management.
To comply with legal obligations.
Data Sharing:
We do not share your data with third parties unless:
It is required by law.
You have expressly authorized it.
Data Retention:
We retain data only as long as necessary to provide services or as legally required.
Your Rights (under GDPR):
You have the right to:
Access, correct, or delete your personal data.
Restrict or object to the processing of your data.
Data portability.
File a complaint with a supervisory authority in the EU.
Contact:
Email: [email protected] to exercise your rights.
Privacy Statement
Controller Responsible for Data Processing:
Name: Muhammad Ibrahim
Email: [email protected]
Phone: +92 320 2746070
Third-Party Services:
We may use third-party tools, such as website analytics or hosting services. These providers comply with GDPR requirements, and we ensure that your data is processed securely.
Legal Basis for Data Processing:
Contractual obligations (Article 6(1)(b) GDPR).
Legitimate interests (Article 6(1)(f) GDPR).
Your consent, where applicable (Article 6(1)(a) GDPR).
Security Measures:
We implement appropriate technical and organizational measures to protect your data from unauthorized access.
Terms and Conditions
Services Offered:
Ibrahim Solutions provides international online freelance services, with a particular focus on German clients. Services are tailored and agreed upon individually.
Payment Terms:
Payment terms are agreed upon before the start of the project.
Invoices are issued electronically.
Client Obligations:
The client agrees to provide accurate project details and maintain timely communication.
Limitation of Liability:
Ibrahim Solutions shall not be held liable for indirect, incidental, or consequential damages arising from the use of its services.
Termination:
Either party may terminate the contract with prior notice, as agreed upon during project discussions.
Return and Refund Policy
Since Ibrahim Solutions provides digital and freelance services that are customized to each client’s needs, we generally do not offer refunds once a project has started or been delivered. However, we strive for customer satisfaction and will review refund requests on a case-by-case basis.
Refunds may be considered if:
The service has not yet started.
There is a clear failure to deliver the agreed-upon service as outlined in the project agreement.
No refunds will be issued if:
The service has already been delivered or completed.
Dissatisfaction arises due to a change of mind by the client after project commencement.
How to request a refund:
Clients must contact us via [email protected] within 7 days of the issue, providing detailed reasons for the request. Each case will be carefully reviewed, and if approved, the refund will be processed through the original payment method.
Cookie Policy
Effective Date: November 2024
What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience.
Types of Cookies We Use:
Essential Cookies: Necessary for basic functionality.
Analytics Cookies: Help us analyze website traffic and improve our services.
Managing Cookies:
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the website.
Contact Information
For questions regarding our policies, please contact us at:
Email: [email protected]
Phone: +92 320 2746070
Website: ibrahimsolutions.com
